LM-008 · Leadership & Management
Coaching Conversation Toolkit
Ask better questions, and let people find their own answers
IN PREPARATION
About this toolkit
This toolkit gives you a structure for conversations that build capability instead of dependence.
What this toolkit helps you achieve
- Build capability instead of dependence.
- Ask before telling in every conversation.
- Judge when coaching beats a direct instruction.
What’s included
- Four-Part Coaching Conversation
- Five Golden Rules
- Conversation planning template
- Coaching Matrix
- Conversation tracker
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Best for
Built for any manager who's solved a problem for someone in thirty seconds and realised they'll be back with the same kind of problem next week.
Expected practical outcome
This toolkit replaces the instant answer with a genuine question, and ends every conversation with their commitment instead of your solution.