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BS-013 · Business Systems

Business Systemisation Toolkit

Turn what's in your best people's heads into a system the business can run without them, one process at a time

IN PREPARATION

Approved BGC Business Systemisation Toolkit front cover

About this toolkit

A practical Business Systems toolkit that helps owners and leadership teams create clearer control, accountability and repeatable performance. Turn what's in your best people's heads into a system the business can run without them, one process at a time.

What this toolkit helps you achieve

  • Rank processes by the risk of staying undocumented
  • Capture what sits only in someone's head
  • Train and hand over before moving on

What’s included

  • The Four-Part Systemisation Cycle: Identify, Capture, Document, Train
  • The Five Golden Rules of business systemisation, on one page
  • A plain-English guide to the four pillars of systemisation: Process Identification, Knowledge Capture, Documentation, and Training & Handover
  • A worksheet and checklist for prioritising and systemising processes across the business
  • A twelve-question coaching bank for the conversation before, during and after systemising a process

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Best for

A business owner who suspects, if they're honest, that a handful of key processes only run smoothly because one specific person carries them in their head, and who needs a clear-headed way to decide which processes to systemise first, not just a list of everything that could theoretically be written down.

Expected practical outcome

Identify which processes carry the most risk if they stay undocumented and how often each one is actually used, before spending a single hour capturing or documenting anything. Then work through the Four-Part Systemisation Cycle, one process at a time, starting with whatever the Systemisation Priority Matrix says matters most, not whatever feels easiest to tackle first.